Terms & Conditions

1. Acceptance of terms

These Terms & Conditions govern access to and use of https://starplaza.in, related services and purchases made through the platform.

By accessing the website, creating an account or placing an order, you agree to these terms and applicable policies. Do not use the services if you do not agree.

2. Eligibility

You must be legally capable of entering into a binding contract. Where a user is a minor or otherwise lacks legal capacity, use of the service must be supervised and authorised by a parent or lawful guardian.

3. Account responsibility

• You must provide accurate and current information.
• You are responsible for protecting your login credentials.
• You must notify us about suspected unauthorised account use.
• You may not impersonate another person or organisation.
• You may not use an account for unlawful or fraudulent activity.

4. Product information

We attempt to provide accurate names, descriptions, images, dimensions, colours, prices and availability information. However, display settings, photography, manufacturer changes or human error may cause differences.

Product images are illustrative. Minor differences that do not materially affect product identity or utility may not constitute a defect.

5. Prices and charges

The price payable is the amount displayed at checkout when the order is confirmed, together with applicable taxes, shipping or other disclosed charges.

We may correct an obvious pricing, description or technical error. If an affected order cannot be fulfilled, it may be cancelled and any eligible payment refunded.

6. Order acceptance

Order placement is an offer to purchase. An automated acknowledgement does not necessarily mean the order has been finally accepted. Acceptance remains subject to payment, stock, address, fraud and operational verification.

7. Payments

Payments may be processed by independent payment-service providers. You agree to provide valid payment information and to comply with the provider’s applicable terms.

We may hold, reject or cancel transactions where fraud, misuse, unauthorised activity or an abnormal payment pattern is reasonably suspected.

8. Shipping, cancellation and returns

Shipping, delivery, cancellation, return and refund requests are governed by our Shipping & Return Policy and any product-specific conditions displayed before purchase.

9. Promotions and coupons

• Promotions may have eligibility and expiry conditions.
• Only permitted coupon combinations may be used.
• Coupons generally have no cash value.
• We may cancel promotional benefits obtained through manipulation, duplicate accounts, automated activity or fraud.

10. Acceptable use

You must not:

• Use the website for unlawful or fraudulent purposes.
• Introduce malware or attempt unauthorised system access.
• Scrape, copy or extract data without permission.
• Interfere with website security or normal operation.
• Submit false reviews, claims or return requests.
• Abuse staff, delivery partners or other users.

11. Intellectual property

Website software, design, text, graphics, logos, databases and other content may be owned by us, our licensors, brands or sellers. No ownership right is transferred merely by accessing the platform or purchasing a product.

12. Third-party services

The website may rely on logistics, payment, analytics, communication and other third-party services. Their services may be governed by separate terms and privacy practices.

13. Disclaimer

The platform is provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation. Nothing in these terms excludes a right or remedy that cannot lawfully be excluded.

14. Limitation of liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental or consequential losses arising from use of the platform. Any liability that cannot be excluded will be limited as permitted by law.

15. Suspension and termination

We may restrict or terminate access where these terms are breached, fraud or abuse is suspected, security is threatened or suspension is reasonably necessary to protect customers or the platform.

16. Changes

These terms may be updated from time to time. The updated version will be published with a revised effective date. Continued use after an update constitutes acceptance to the extent permitted by law.

17. Governing law and disputes

These terms are governed by the laws of India. Courts having lawful jurisdiction over our registered office will have jurisdiction, subject to mandatory consumer rights and dispute-resolution forums.

18. Contact