Account and login
How do I create an account?
Open the registration page and provide your name, mobile number, email address and password. Ensure that your information is accurate.
I cannot log in.
Confirm that your email or mobile number and password are correct. Clear browser cache or try another browser. Contact support if the problem continues.
Orders
Where can I view my orders?
Sign in and open your customer account. Your order section will show confirmed orders and their recorded status.
Why is my order delayed?
Delays can occur because of weather, holidays, high order volume, courier restrictions, address verification or operational issues.
Payments
What payment methods are supported?
Available methods are displayed during checkout and may include online payment and cash on delivery, subject to order and location eligibility.
Is online payment secure?
Payment information is processed through supported payment-service providers. We do not need customers to share an OTP, UPI PIN, CVV or banking password with customer-support representatives.
Returns and refunds
How do I request a return?
Contact support or use the return option available against an eligible delivered order. Keep the item and packaging in the required return condition.
How will I receive my refund?
Eligible online-payment refunds are generally returned to the original method. Cash-on-delivery refunds may require verified payout information.